Patient Appointment Center

Harris Health System's Patient Appointment Center helps you schedule, reschedule or cancel most appointments. Call 713-526-4243 to speak with one of our trained schedulers.

The Patient Appointment Center is open Monday through Friday, 6 a.m. to 5 p.m. and Saturday, 7 a.m. to 1 p.m.

When Calling
We ask that you provide at least 48 hours advance notice to cancel an appointment. If you are unable to keep your appointment and are also unable to provide 48 hours advance notice, please let us know as soon as possible so that we may schedule another patient needing care.

Information Requested
To avoid delays, please have the following information ready when calling to schedule your appointment:

  • Correct spelling of patient’s name, first and last 
  • Date of birth
  • Social Security number
  • Reason for the appointment
  • Name of patient's primary care physician 
  • Insurance information, if applicable, such as Medicare, Medicaid, CHIP or private insurance

Call-back Option
To avoid long hold times, you can choose the call-back option. With Harris Health System's call-back option, we’ll call you back, and you won’t lose your place in line. We’ll even give you an estimate of how long it will be before we call you – or you can select a specific time that is more convenient for you.

Appointment Reminder
Do you have trouble remembering your appointment date and time? Our automated reminder system will contact you 48 to 72 hours before your appointment. You may also cancel your appointment when our reminder system calls you by pressing “8” twice.

We think you will appreciate the ease and convenience of calling one telephone number to schedule and/or cancel your appointments. We look forward to working with you and welcome your suggestions about how we may be able to enhance our services for you.



© Harris Health | 713-634-1000

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