Verifying Patient Identification
Verify two patient identifiers by asking every patient, every time
The two patient identifiers used at Harris Health are:
If you have multiple patients that have the same name and date of birth, each patient’s medical record number, address, or other personal identifying information must be used as additional patient identifiers. Unless it’s an emergency circumstance, workforce members are not to provide care, treatment or services, including sharing patient information, until the patient’s identification can be verified.
Ask your patients their name and date of birth, do not tell them
ALWAYS ask the patient:
For your safety, can you please tell me your full name?
And what is your birthday?
NEVER ask the patient:
You are ____ and your birthday is ____, correct?
Is your name ____ and your DOB is ____?
Read more in the following sections:
Medical Staff News
Care Done Well