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Harris Health Media Procedures

Harris Health's Corporate Communications Department is the primary contact for news media.
Media relations staff are available during normal business hours. However, the media on-call representative can be reached — 24 hours a day, seven days a week — by calling the media hotline (713-566-6430) and leaving a brief voice message. The message automatically pages the on-call representative, who will return your call to assist.

Media representatives and personnel from partner institutions must secure approval from Harris Health Corporate Communications before arranging a media interview or recording at any system facility including hospitals, clinics or any other property operated or managed by Harris Health.

A staff member from Corporate Communications (or designee from an affiliated institution) must accompany news media at all times during an approved visit. In compliance with HIPAA and other privacy laws, patients who agree to be interviewed or filmed must complete an Authorization for Release of Information (Form 282758) prior to any interview, filming or recording. If the form is not complete by the time of the interview, the interview shall not take place.

To ensure the confidentiality of our patients and their protected health information, all reporters, videographers and photographers who enter a Harris Health facility without approval and an escort from Corporate Communications (or a designee) will not be allowed on site and will be asked to leave immediately. Harris Health reserves the right to deny media entry to its facilities if media presence will be disruptive to the patient care environment, business operations or if the above requirements are not met.