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Quality Programs

Harris Health will become a high-reliability organization (HRO) with quality and patient safety as a core value where zero patient harm is not only a possibility but an expectation.
  • Eliminate never-events and high-harm reportable events.
  • Eliminate preventable hospital acquired conditions.
Our journey to becoming a High-Reliability Organization
We embark on this journey to:

  • To support our mission, vision and values at Harris Health.
  • At the patient level: health outcomes and patient experience.
  • At the employee level: psychological safety, partnership, respect, and employee experience.
  • At the organization level: shared leadership, better outcomes, and improved health system for our community.
Quality Metric Scorecard

Harris Health uses a Quality Balanced Scorecard to oversee our quality measurements and pinpoint areas for improvement. The department has a comprehensive monthly process for reviewing, analyzing, and providing actionable insights to the organization, promoting data- driven decisions.
Data Source: CMS Hospital Compare Report Public Release Date: September, 2025