Skip to main content
Skip Ribbon Commands
Skip to main content
Sign In
Breadcrumb Links
Skip Navigation LinksHarris Health IT Service Desk Frequently Asked Questions How-To

IT Service Desk Frequently Asked Questions How-To

Note: To return to this page from any of the links below, click on the refresh icon in the upper right corner. refreshicon.jpg​

  1. How do I unlock my account and/or change my password? Click Here
  2. Where can I search for Knowledge Articles and Quick Reference Guides? Click Here to use the Knowledge search box on right side of the screen. 
  3. Where do I enter a self-service ticket? Click Here to create a request. 
  4. How do I make/receive calls via my cell phone with weak cellular signal inside hospital(s)? Click Here
  5. How do I request new equipment? Complete a hardware request form and send it to the hardwarerequest mail box. 
  6. I want to know more about WebEx app capabilities. Click Here
  7. Where can I download Harris Health virtual wallpapers for WebEx? Click Here
  8. For any IT time-sensitive issues or requests, please contact our IT Service Desk at 713-566-4357 and one of our analysts will be happy to assist. ​