We Ask Because We Care is Harris Health’s awareness campaign focused on asking patients more about themselves and their health-related social needs. If you are a Harris Health patient, you will be asked questions such as your preferred language, current living situation and gender identity.
Why? This information allows Harris Health to provide each patient the best care possible to meet their individual health needs. It allows Harris Health to understand our patients and identify how we can improve health in our community.
It is your choice to provide this information. You can choose to opt out.
Responses to Frequently Asked Questions
Why ask about race, ethnicity and language?
- Harris Health wants to ensure that patients get the best care possible. This information helps staff:
- Better understand the community
- Identify areas where staff can provide additional services and programming
- Understand the need for interpretive services
Why ask about sexual orientation and gender identity?
- Sexual orientation and gender identity data collection has been recommended by both the National Academy of Medicine (NAM) and the Joint Commission as a way to learn which populations are being served and to measure the quality of care provided to all people, including people who identify as Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+).
- Collecting this data allows Harris Health to better understand and serve the LGBTQ+ community.
- Without collecting this data, LGBTQ+ patients and their specific health needs cannot be identified, the health disparities they experience cannot be addressed and important services may not be delivered. Examples include:
- Appropriate preventive screenings
- Assessments of risk for HIV, cervical cancer and sexually transmitted infections (STIs)
- Behavioral health concerns as a result of stigma against LGBTQ+ patients
How will my information be used and who will see it?
The information you provide is confidential and is only shared with your healthcare providers and others authorized to see your medical record information. Harris Health is committed to protecting your privacy and any information that you share with us.
Why do we ask about food, utilities, transportation and other social needs?
We ask so that we can connect you to the right resources to help address your needs.
How can I get assistance at Harris Health with some of these social needs that may impact my health?
Ask to meet with your clinical care manager or social worker. Or, you can also search for low-cost resources near you using HarrisHealthCares.org.
What if I don’t feel comfortable answering?
You can opt out of answering any questions.