Purpose: To establish processes and procedures to support a Just Culture Environment.This policy applies to all Harris Health Workforce members and to all working environments within Harris Health whether clinical, operational, or administrative.
- Promotes a nonpunitive learning environment while ensuring accountability.
- Encourages workforce members to report hazards and events without fear of reprisal
- Behavioral Choices
- Human Error: Inadvertently doing other than what should have been done: a slip, lapse, mistake, or inadvertent action.
- At-risk Behavior: Behavioral choice where risk is unintentional, not recognized or mistakenly believed to be justified.
- Reckless Behavior: Behavioral choice to consciously disregard a substantial and unjustifiable risk. Choosing an action that knowingly puts people in harm's way
- System Lapse
- Leadership must investigate events using the JAC algorithm.
- Reckless behavior and willful violations are not tolerated.
- Leadership is responsible for
- Assuring the cultural environment is one which promotes reporting of events and handling such events consistently and fairly.
- As part of the normal investigative process for any reportable event, investigate the type of behavior that led to the event.