With Harris Health’s virtual care services, you can now access—from the comfort of home—the same high-quality care you are used to receiving at the doctor's office.
Virtual care visits allow you to save time and cost of travel to see your healthcare provider in person by giving you access to care using your smartphone, tablet or computer. With virtual care, you can discuss symptoms, medical issues and more in real-time through video visits. While virtual care is not appropriate for emergency situations, it provides an alternative way to take care of common health conditions.
Virtual care is not appropriate for all medical conditions. When you call to schedule an appointment, please let staff know about your medical concern(s). Trained staff will help you schedule an appropriate appointment.
With MyHealth access, you can benefit the following (and much more) services at your convenience. You do not need to call our Patient Appointment Center or the health clinic for most of these services.
Examples of Conditions Treated
- Review labs and/or imaging results
- Medication refill requests
- Sinus infection
- Cough
- Sore throat
- Urinary tract infection (UTI)
- Headache
- Diabetes
- High blood pressure
Self-schedule appointments with an assigned primary care provider
You have an option to search for available appointment dates and times with your assigned primary care provider. Select a date and time that work for you and schedule online.
On-Demand Video Visits
You can request a video visit now from your MyHealth patient portal and be seen by the next available provider. On-demand video visits are best for immediate but non-urgent (non-emergency) mild health concerns and not chronic or serious conditions. For life-threatening or serious conditions, call 911 or go to a hospital emergency center.
Learn more.
Hours: Monday-Saturday, 8 a.m.-8 p.m. Appointments are not needed.
E-Visits
An E-visit is a convenient way to request health advice and treatment for common, non-urgent medical condition. E-visits are not video visits. E-visits are available to patients ages 18 years or older who have been seen by a provider at Harris Health at least once in the past 12 months.
Learn more.
Hours: Monday-Saturday, 8 a.m.-8 p.m. Patients receive a response from their provider within the next business day.
Get Lab Results Faster
You do not have to wait for their care team to call them for test results. All test results are posted to your MyHealth account as soon as they are available.
Request Routine Medication Refills
MyHealth makes managing your medications easier. A list of your current prescribed medications is viewable, and you can request a refill from your current medication list. Choose a pharmacy of your choice and submit the request online.
Message Your Care Team
MyHealth provides you with a convenient way to get in touch with your provider at anytime and anywhere. With MyHealth, you can send a secure email to their provider with questions or concerns related to their care plan, lab results, medication, etc.