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On-Demand Virtual Care

To help you avoid a potentially unnecessary trip to an emergency center, Harris Health System offers On-Demand Virtual Care Services. On-Demand Virtual Care Services connects you with board certified emergency care physicians who can evaluate and assess your condition from the comfort of your home.

During your virtual care visit, our physicians will provide you with a treatment plan that is best for you and your condition, which may include a recommendation to go to an emergency center.

On-demand virtual care visits are not appropriate for all medical conditions. If you are experiencing a medical emergency, you need to stop and call 911 immediately.

Examples of a medical emergency include:

  • Chest pain
  • Severe shortness of breath
  • Altered mental status
  • Slurred speech
  • Drooping face
  • Health injuries
  • Gunshot wounds
  • Lacerations to the face
  • Deep cuts/stab wounds

If you are unsure whether your condition is appropriate for an on-demand virtual visit, call Ask My Nurse at 713-634-1110. Experienced nurses are available 24/7 to help you determine your best care option.