With video visits, you can have real-time face-to-face conversation with a board-certified provider by logging into MyHealth from your computer or using the MyChart app (download from App store or Google Play store) from your smartphone or tablet. Video visits are available for primary care family medicine, internal medicine and pediatrics, some specialty care and mental/behavioral health. MyHealth allows you to schedule video visits.
You must enroll in MyHealth to conduct video visits. Don’t have a MyHealth account? Sign-up now.
Prepare for Your Video Visit
Below is a checklist to help with your video visit:
- Make sure your Wi-Fi or cellular internet connection is working
- Find a private and quiet location for your video visit
- Have a list of your pre-existing conditions and medications ready to share with your doctor
- Have your daily medical equipment ready, such as blood pressure monitor, blood sugar monitor (glucometer), etc. Your doctor may ask you to check your blood pressure or sugar level during the video visit
- Write down your symptoms to discuss with your doctor
- Complete the eCheck-in in the MyHealth or MyChart app at least 20 minutes before your appointment time
If you have questions before, during or after your video visit, please ask your doctor and/or team members. We are here to help you.
Before ending the video visit, make sure you understand next steps (if applicable). You should have a clear understanding of your follow-up care (if applicable) and understand where and how to get the necessary prescriptions.
With video visits, you can have real-time face-to-face conversation with a board-certified provider using your smartphone, tablet or computer. Video visits are available for primary care, family medicine, internal medicine, pediatrics, specialty care and mental/behavioral health.